A trusted IT troubleshooter, at your home in a few taps
A sluggish computer, a printer that refuses to connect, a hacked mailbox, photos you thought were lost: IT trouble always strikes at the worst moment, and the hotline has never solved much. Nestora connects you with a technician who actually comes to you, at home or at your office, anywhere in the canton of Geneva.
Describe your problem, we'll take care of the rest
No need to know the technical jargon. You simply explain what is wrong - the computer will not start, the wifi keeps dropping, a suspicious message appeared - and you provide the address. That is all: no queue, no premium-rate number.
Your request goes out to available technicians with matching skills. You are notified as soon as one of them is ready to step in, and you choose who you want to work with.
This way you can find an at-home IT specialist in Geneva in minutes, with no commitment.
From simple troubleshooting to a full setup
Needs vary and Nestora technicians cover a lot of ground: virus removal, file recovery, installing and setting up a new device, backing up your data, sorting out the network and the router, or simply guidance to learn how to use a piece of software.
The work is done before your eyes, at home or at the office. You understand what is being done, you ask your questions, and you end up with equipment that works - and a little more self-sufficient than before.
Letting someone into your machine has to be earned
Handing over your computer means opening access to your passwords, documents and memories. Nestora takes it seriously: every technician has their identity verified and their photo validated by our team before appearing on the platform, and carries personal liability insurance.
You stay in control from start to finish - the choice of provider, the timing of the visit, and the decision to call on them again next time. Trust is built one visit at a time.
Are you a self-employed IT specialist in Geneva ? Grow your client base with Nestora.